Please supply files at physical print size @ 300ppi in your preferred colour space [either Adobe (1998) or sRGB]… but don’t enlarge. For enlargements, we prefer to receive files in native resolution and let our RIP handle enlarging the image.

Which Colour space?
Most customers are using monitors with standard gamuts, so sRGB is probably best for most work.

If you have a wide-gamut monitor you should consider using Adobe (1998) colour space to get the most from our printer. We can accept Adobe (1998) as our printer can print this gamut.

If you have a standard gamut monitor (such as an i-Mac or most off the shelf monitors) you do run the risk that we will print colours in your print that were in your file, but you could not see on your monitor due to your display’s restricted colour gamut.

We prefer Dropbox for file delivery. Share your folder with [email protected]

Please make a folder that includes your name as follows:
Example folder name AlexSmith to Living Image

Inside that folder put a subfolder named with the date of upload, backwards
Example subfolder name 20160101AlexSmith

Please name your files with the print size and quantity in the file name.
Example file name      8x10inch_img_3456_3copies      or      20x25cm_img_3456_3copies

Please re-use that same main dropbox for subsequent orders and place in a new, dated folder.

Please e-mail us if you need help setting up Dropbox.

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